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ITIL 4: The Changes, What’s New and How it Impacts You

Date: Thursday, February 14     Time: 2:00 PM EST

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services.  The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.  This webinar will cover what’s new, what has been retained and what has been consigned to the trash can of history.  Barry will also discuss your transition to the new principles from both an operating model and educational viewpoint.      

Barry Corless, Global Product Director

Barry is our Global Product Director for IT Best Practices and acknowledged ITIL® guru. He is part of the authoring and editing team for the ITIL4 best practices publications. At Global Knowledge, he engages in a number of our key customers to develop and deliver both education and consultancy assignments. In his spare time he is (amongst other things) a keen ornithologist.

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